always be able to find somewhere to park near our offices.
Usually it's free. If you have to pay, then we will pick up
the cost. That's guaranteed.
If we keep you waiting for more than 5
minutes at an appointment, we won't charge you for the first
half hour of our time.
We'll agree in advance with you when
work will be completed (and the cost of doing it whenever
possible). If we fail to deliver on time, we'll reduce the
agreed fee by 10%.
Every member of our team is
professionally qualified for the work that they do. This means
you won't be wasting your time at meetings with trainees and
In the unlikely event that we get
something wrong for whatever reason we'll redo the work
absolutely free of charge.
As a member of the Institute of
Chartered Accountants in England and Wales we belong to a
professional organisation that's had a Royal Charter since
1880. The Institute has an unrivalled history of service to
the business community and we live up to that tradition.