Quality of life and our values
First of all, we believe in the importance to the individual
of doing interesting and creative work whenever possible, to
grow in knowledge and experience, to take responsibility and
to be properly paid.
we recognise the importance of service, to our clients, to
each other and to the wider community in which we live and
Finally, we all need harmony in our lives. This comes from a
sense of purpose and satisfaction in things achieved and from
a balance in the home/work relationship. We want this for
ourselves and for others.
Quality management & customer
To ensure the quality of our services, all our work is
supervised and reviewed by a qualified member of the team. In
addition we arrange for individual cases to be reviewed at our
expense by outside specialists. Despite this should you ever
have cause to be dissatisfied with what we do for you, please
raise the matter without delay with Mike Beattie who will do
all that he can to resolve matters for you. As a last resort
and with your permission the matter can be referred to the
Institute of Chartered Accountants for resolution.